Oasis Fun case study

The Brief

Oasis Fun is a new build indoor entertainment centre featuring bars, American theme diner, snack bar, bowling alleys, gaming arcade, pool tables and crazy golf.

The customer required an epos system that would be flexible enough to accommodate the various outlets within the centre, have an up to the minute reporting facility for management to monitor sales and the ability to use historic sales to forecast for the future.

The client also needed an integrated card payment system to link in to the epos system.

The SolutionCCM EPoS Oasis Fun case study

After liaising with the site owners and the project managers looking after the build and set up of the operation, CCM EPOS were able to provide an EPOS solution which would consist of 6 touchscreen units. The Varipos 715 which is the chosen touchscreen, due to CCM EPOS vast experience we know these units are reliable robust and efficient EPOS terminal.

The ICRTouch point of sale software was selected as it integrates with a tried and tested Cloud back office reporting and programming application which allows the user to run reports and check sales at any point in the day. They also have the ability to update prices add new sales lines and create special offers. All the user needs is a laptop or tablet and access to the internet.

PS Connect is the chosen card payment system which integrates directly with the CCM EPOS till software, and this was set up and implemented at all of the point of sale areas.

All food orders on the tills were set up to send directly to the kitchen via an IP printer. This would free front of house staff up to stay with the customers and ensure quality customer service, thus preventing wasted time spent manually taking orders to the kitchen.

The Outcome
CCM EPoS Oasis Fun case study

CCM EPOS spent time and consideration working alongside the owners of the site to ensure the set up was the most efficient and user friendly for the staff and management to use.

Training was carried out with key staff members so they had a full understanding of the systems use.

Separate training was organised for the management to go through the set up and maintenance of the Cloud back office so this can be used to the advantage and smooth running of the business.

 

Customer Comment CCM EPoS Oasis Fun case study

The expertise and attention to detail that CCM Epos afforded us was exemplary.

It allowed us to confidently move forward with the project, and now with the web-based back office system and the ongoing support from CCM Epos, we are getting the information to help control the business.

I would highly recommend CCM Epos to anyone that is looking for a professional epos system.

Jo Weston- Accounts Manager

 

 

Benzo Bar and Kitchen

 

benzo bar and kitchen

CCM EPOS new customer Benzo Bar and Kitchen is now well and truly open for business, great food, great drinks and excellent team of staff. Everyone at CCM EPOS would like to wish Tom and his team every success. CCM EPOS installed two touchscreens running ICRtouch integrated with PS connect card payment terminals.

CCM EPOS on the road

CCM EPOS on the road

CCM EPOS on the road

What a view over the Jurassic Coast –  CCM EPOS on the road to Bridport from Weymouth to deliver some new equipment to customers in Westbay.

Quiddles Cafe Portland Dorset

Quiddles Cafe a new CCM EPOS customer

Quiddles Cafe Portland Dorset

Quiddles cafe Portland Dorset

A new CCM EPOS customer Quiddles Cafe situated on the Esplanade at Chesil Cove Portland. Quiddles Cafe serves breakfast and snacks and an appetizing seafood specials menu. An excellent spot to sit and sip a beer or a glass of wine while watching the sun go down or just enjoying the amazing views over Chesil beach and Lyme Bay. Well worth a visit.

lobster pot portland bill

Lobster Pot Portland Bill Dorset

lobster pot portland bill lobster pot portland bill

The Lobster Pot Portland Bill

A quick visit to a blustery Portland Bill to re-install a terminal ready for the busy season.

Hotel and Catering Show Bournemouth

Hotel and Catering Show Bournemouth

Great day at the BIC yesterday, good to see so many of our customers and potentially some new ones!

A couple of days well spent – very productive.

 

CCM EPOS at the BIC CCM Epos at the BIC

Hotel and Catering Show Bournemouth

CCM EPOS will have a stand at the Hotel and Catering show Bournemouth at the BIC on 8th and 9th March 2016.

Come along and meet Giles and Lee for a demonstration of all our amazing EPOS solutions for restaurants, pubs, takeaways and hotels.

http://www.hotel-expo.co.uk/

EPOS Made Easy!

a5-touchtakeaway-show-p2 CCM Hotel and Catering Expo

Hotel and Catering Expo Bournemouth

CCM EPOS will have a stand at the hotel and catering expo Bournemouth at the BIC on 8th and 9th March 2016.

Come along and meet Giles and Lee for a demonstration of all our amazing EPOS solutions for restaurants, pubs, takeaways and hotels.

EPOS Made Easy!

CCM Hotel and Catering Expoa5-touchtakeaway-show-p2

 

 

 

 

 

 

 

 

 

 

KOH THAI SALISBURY

Just got back from installing the EPOS system @kohsalisbury looking good guys, cant wait to see the end result.

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Tapas Barcelona Southampton

EPOS System Install at Tapas Barcelona.

CCM EPOS Full Epos System Install at Tapas Barcelona.

CCM Epos installed an eight touchscreen install running ICR Touch Point along with four handheld order devices running Pocket Touch

CCM EPOS Tapas Barcelona

Six of the touch screens had rear display taking advantage of the HTML rear display functionality within ICR Touch Point.

CCM EPOS installed Touch Kitchen video system, this ensures no paper orders are lost or accidentally destroyed and the kitchen staff have a clear view of the orders which have been sent through and also the progress of that order. A small touchscreen pc was installed to act as the chefs control device whilst outputting the feed to two wall mounted TV’s. one at the front of the kitchen and one at the back. This ensured the whole kitchen was in the loop but only the head chef controlled when an order was ready to leave the kitchen.

CCM EPOS Tapas Barcelona

As Delicious Dining is a busy multi outlet and multi themed restaurant operator they also required to have access to up to the minute sales figures and the ability to make system changes from anywhere with internet access.